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News Team Manila

Team Expansion and Improving SLAs

BTB were looking to access a global talent pool of level 1 telco customer experience agents, to help us improve our service levels, rapidly expand our teams and increase our staff redundancy. More

What is the IoT?

It's the latest buzzword - the Internet of Things or IoT - what is it really, how is it relevant to your business and what impact will it have? More