Team Expansion and Improving SLAs
BTB were looking to access a global talent pool of level 1 telco customer experience agents, to help us improve our service levels, rapidly expand our teams and increase our staff redundancy. More
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News
Cloud PBX - Why Every Business Should Be Using This Technology
A Cloud PBX system, also known as Hosted PBX, means the end of expensive onsite hardware – it's a new generation of phone system that lives “in the cloud” and provides your business with access to enterprise features for a fraction of the cost. More
BTB announce exclusive partnership with Optus Wholesale for nbn™ services
BTB are proud to announce our exclusive partnership with Optus Wholesale for nbn™ services across Australia. With Layer 2 access directly to all 121 Points of Interconnect (POIs), we are able to offer wholesale access to our partners at every nbn™ enabled household and business. More
nbn™ Business Ethernet TC2 Plans
NBN has updated their product roadmap to include business grade Ethernet plans available in a variety of new speeds from next quarter. More
nbn™ rollout gains momentum
Over 4.8 million premises across Australia are now able to order nbn™ services. More
Top 8 things to consider when entering the wholesale telco market
The telco space is a $54 billion industry and BTB can help your business enter this market - here's 8 things to consider first. More
What is the IoT?
It's the latest buzzword - the Internet of Things or IoT - what is it really, how is it relevant to your business and what impact will it have? More
NBN report reveals how fast broadband will revolutionise life
The NBN says access to fast broadband will transform all aspects of the Australian way of life. More